Accelerate Your Cash Flow. Reduce Administrative Burden.

Kinum’s two-phase collections system is built for speed, compliance, and clarity.

A person hands a credit card to a healthcare worker holding a card reader, with a dental model displaying teeth on the counter—illustrating how dental debt collection services can streamline payment processes in dental practices.

Why Dental Practices Choose Kinum

Dental practices depend on steady revenue to support staff, equipment, and ongoing patient care. But when patients fall behind on treatment balances or insurance gaps widen, it disrupts cash flow and creates unnecessary administrative workload. At the same time, preserving patient relationships is essential for long-term practice growth.  Kinum’s dental collection services help practices recover unpaid balances quickly and professionally, using a process that is clear, respectful, and designed to maintain patient trust.

We Support All Areas of Dental Care
with Collection Services

A dentist wearing blue gloves examines a patient’s open mouth with a dental mirror and instrument.

General and Pediatric Dentistry

A close-up of a person’s mouth with braces, as a gloved hand uses a dental tool to examine their teeth.

Orthodontics

A close-up of a dental implant procedure. A persons mouth is open, surrounded by blue surgical drapes, while a dentist uses tools to insert a dental implant into the upper gum.

Oral Surgery

A person in a blue shirt holds a clear, plastic tooth model with visible red roots, smiling in the background.

Endodontics

Periodontics

Common Challenges for Dental Practices

Patients delay or avoid payment after treatment is completed.

Office staff spend hours sending reminders instead of focusing on patient care and scheduling.

Traditional collection agencies can create tension or damage community perception.

Rising treatment costs and insurance gaps leave more balances outstanding.

A person in scrubs holds a card payment terminal while another person pays with a credit card; a dental model with teeth is visible on the table between them.

Kinum’s structured process helps dental practices recover more revenue, reduce staff workload, and maintain positive patient relationships.

Our Proven Process for Dental Collections

Connect Phase – Flat-Fee Courtesy Outreach

Professional reminder notices—delivered via letters, phone calls, and digital communication are branded and sent under your practice's name.  Costs under $20 per account, with 100% of recovered funds going directly to you.  Flexible for both first- and third-party options, adapting to your workflow and patient communication preferences.

Collect Phase – Contingency-Based Recovery

When accounts remain unresolved, they transition to third-party collections. 

Our agents, trained in dental account resolution, use clear and respectful communication to achieve results.  

"No collect, no fee." You only pay when we recover funds.

Legal Escalation (Only When Needed)

For accounts that remain unresolved, our nationwide attorney network provides legal escalation when appropriate.

Why Kinum Is the Right Choice for Dental Collections

Experience & Expertise

Decades of experience serving dental practices and dental groups nationwide.

Industry Involvement

Active participants in dental association conferences & practice management events.

Balanced Communication

A respectful, patient-friendly approach designed to support long-term retention while improving recovery.

Spanish Division

Full bilingual support, including Spanish-language communication and collectors.

Boutique Adaptability

Tailored workflows built around your practice management software and internal processes

Compliance & Care

FDCPA, TCPA, and SSAE 18 certified.
We are compliant with all state licensing requirements & operate with a certificate of authority in all 50 states and Puerto Rico.

Results Without Risk

Kinum helps dental practices recover unpaid patient balances through a consistent, compliant, and patient-friendly process. Our approach improves cash flow, reduces administrative workload, and supports the long-term financial health of your practice.

maree johnson

AM has been very helpful and fabulous with her customer service skills. It’s always good to know you’re speaking with someone with friendly services. It builds trust

April

Ann Meredith was very kind, understanding, and professional. She has been the very best debt collector who was able to come up with a solution for me in my difficult time. Thank you

Mitchell Reinert

Bit of a different review I’m sure but kinum called me to collect a debt a while back and I’m happy to say it’s finally paid off!
Jeremy helped me out with a payment plan that worked for me and was able to stick to it till the end despite some challenges he remained professional and was able to achieve a great outcome.

Hvac Specialist

Kinum has been such a time saver for us. They are friendly and efficient. Craig Fry has been excellent- he is always a friendly and happy to answer any and all questions you may have. We highly recommend this company for all your collection needs

Jenae Dunbar

The collector was very nice and sweet. She was understanding to my situation and we were able to come to an agreement when it comes to paying off my debt. She made sure to call me back after I left a message and I felt good about catching up on my payments by the end of the call.

Brandi Weaver

The collector I spoke with today was extremely professional and helpful in resolving a debt that I knew nothing about. She very clearly explained what the debt was from, explained the balance due, and even informed me of her ability to have the bad debt removed from my credit. All and all, she was extremely pleasant to deal with and I would highly recommend that she be used for other collections!

Amy Lines

The collector I talked to was awesome! It is horrible to have to go through not being able to pay your bills especially after a divorce and the bill wasn’t even my responsibility it was my ex-husbands but it was in my name. The gal I worked with was sympathetic to my situation amd was very sweet. These people are just doing their job so next time you get a call from a debt collector don’t be afraid!! They are really nice people at this place!!

Kathy Schweiger

Kinum has been great to work with! They’ve collected more for us than any company in the past. Their staged collection process works very well with no patient complaints. They are great communicators both with us and our patients and I highly recommend them.

Claire Combs

Great experience! We have two dental offices who use Kinum and it has been a great experience! Especially working with Craig, he has always checked in to make sure things are going smoothly with the process. The website is also user friendly!