Proven Recovery. Modern Technology. A Process You Can Trust.
Choosing a collections partner is more than choosing a vendor. It’s choosing a team that will represent your organization, communicate with your customers, and support your financial stability. Kinum was built to deliver higher recovery rates with a respectful, technology-driven, and adaptable approach that fits the needs of organizations nationwide.
Built on a "People First" Philosophy
The name Kinum comes from combining Kin (family) and Num (numbers). It is a reminder that people come first.
“Behind every balance is a person. That’s why we approach every account with dignity, clarity, and respect—creating more productive conversations, fewer disputes, and better outcomes for everyone.”
Large Enough to Serve Nationally. Small Enough to Adapt to You.
Kinum operates on a national scale, with the compliance, licensing, and infrastructure to support organizations in all 50 states and Puerto Rico.
Yet unlike large, rigid agencies, we remain intentionally boutique:
Dedicated client support (no call centers or generic 800 numbers)
Fast turnaround when you need adjustments or custom workflows
Adaptability for unique industries, billing systems, & compliance needs
You get the power of a nationwide network with the flexibility of a partner who actually listens.
A Proven, Technology-Driven Collections System
Kinum uses modern tools and data intelligence to increase recovery rates while keeping outreach efficient and compliant. Our technology includes:
Skip Tracing
To locate updated contact information
Credit Scoring & Analytics
To prioritize accounts with the highest likelihood of recovery
Address Correction & Verification
To reduce returned mail and delays
Multimedia Outreach
Including letters, phone calls, email, and digital contact methods
Call Recording
FDCPA, TCPA, & SSAE 18 certified.
On every collection call for quality assurance
System allows us to operate with accuracy, Transparency, & measurable performance.
A Seamless Online Portal for Complete Transparency
Kinum’s client portal makes account placement and tracking simple, secure, and fully transparent.
Training & Support That Strengthens Your Internal Team
Beyond collections, Kinum helps organizations improve their internal processes. We offer:
Our goal isn’t just to collect; it’s to help you reduce avoidable delinquencies over time.
A Seamless Online Portal for Complete Transparency
Kinum’s client portal makes account placement and tracking simple, secure, and fully transparent.
All communication, processes, and technology systems are designed to protect our clients from unnecessary risk
and ensure every consumer interaction meets federal and state standards.
Mejorando la Comunicación a Través del Apoyo en Español
Con una división completa en español, que incluye cobradores bilingües y correspondencia en español, Kinum mejora la claridad, reduce los malentendidos y garantiza un acceso equitativo para las comunidades hispanohablantes en todo el país.
A Collections Partner You Can Trust
At Kinum, success is measured by both performance and partnership.
It’s collections done differently – effective, ethical, and built for long-term impact.