We provide accounts receivable solutions to help businesses & medical practices maximize profit recovery while reducing our clients expenses and protecting their reputation.
Kinum, Inc. (formerly Fidelis Asset Management) was founded in 2008 with the vision to offer a low-cost solution for small to medium size businesses to manage and outsource their slow and non-paying customers. After years of working in the industry and learning how to (and how not to) build a great collections team, Kinum’s Founders departed from the large conglomerates to build the industry leader.
We know that relationships drive profit and wanted to protect them first and foremost, so we mixed our knowledge of proven systems with our human hearts and came up with the Connect Phase. It instantly proved to be as successful as we hoped. We saw that 90-95% of the recovery was happening in the Connect Phase, and we knew we had the solution our clients had been looking for for years.
Our motto is
“We haven’t earned a client’s trust when they sign up for our services, we have earned their trust when they renew our services.”
Bottom line, collections and recovering delinquent debt from consumers and businesses is a People Business. Kinum believes in respecting our team members who, in turn, believe in respecting our clients, their reputations, and the consumers we communicate with on a daily basis. The emphasis we put into our people leads to a higher recovery rate with a minimal rate of complaints.