Industry Insights

From requiring payment at the time of service to creating payment plans, dental offices can increase the number of...

As we enter the new year, we must leave some misconceptions behind us. There are many myths surrounding the...

If you are here because you realized that you need a collection agency to collect your customers’ debts but...

As a business owner, your first reaction to collections may be to keep it in-house or even make the...

Getting customers to pay on time is a common problem companies run into. Customers have a variety of excuses...

There are laws in place to ensure non-English speakers are not taken advantage of in the collections process. Communication...

Getting a call from a debt collection agency can be a nerve-wracking experience. Protect your rights by knowing what...

Is improving accounts receivable on your list of New Year’s resolutions for your business? Are you looking for ways...

Debt collection gets a bad reputation, often conjuring up images of non-stop phone calls, garnished wages, plunging credit scores,...

Changes to the Fair Debt Collection Practices Act (FDCPA) have made it possible for debt collectors to contact consumers...

At the end of 2020, the Consumer Financial Protection Bureau (CFPB) issued the final rules to implement the Fair...